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SparePartspro
SparePartspro, Home Appliance Technician
Category: Appliance
Satisfied Customers: 1243
Experience:  Mech / Electrical Tech, Appliance Service Tech, PAT Test Eng
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Hi I have just purchased a new element for my build in cooker

Customer Question

Hi I have just purchased a new element for my build in cooker model EN-R B1432N2/GB. This is the element that is positioned around the fan. Fitted the element but there is still no heat, Please can you give me some indication as to what else is causing this not to heat up?
Submitted: 4 years ago.
Category: Appliance
Expert:  SparePartspro replied 4 years ago.

SparePartspro :

Thank You for using JustAnswer - My name is Tony and I am more than happy to help with your question today.

Possibly the thermal cutout has failed.
You will need a multimeter to check the cutout has gone open circuit.
I'll see if I have any data on this model.

JACUSTOMER-h5otlmig- :

Where will I find the thermal cutout?

SparePartspro :

On the back of the oven where the element terminals fits through.

SparePartspro :

It's a small square device with 2 terminal tags.

JACUSTOMER-h5otlmig- :

But where will I find this part the cooker is still in the kitchen unit as there was no need to remove to replace the element

SparePartspro :

You need to remove the oven from the kitchen unit.
If you open the oven door you will see 4 screws securing it to the unit.

JACUSTOMER-h5otlmig- :

When removed where will the thermal cut out be?

SparePartspro :

Once you have removed the back cover of the oven you should see it just the the top left of the fan motor.

Here is a LINK to part you are looking for.
Remember to test it before you change it.
What we are trying to do is establish the fault.

SparePartspro :

One other thing, did you set the clock to the correct time after replacing your element?

JACUSTOMER-h5otlmig- :

yes the clock is the correct time I have remover the back panel and can see the small thermal cut out is it possible to reset if faulty

SparePartspro :

You can't reset the cut out, it will fail open circuit. Replacing it is the only option.

JACUSTOMER-h5otlmig- :

just found a connection that is loose in back of cooker I hope that this will solve problem

SparePartspro :

OK let me know how it goes.

JACUSTOMER-h5otlmig- :

fixed that was the problem, one lead was off

SparePartspro :

That's great news, good luck with the cooker.
If you need any other help then just reply here at any time.

Best regards.