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Michael
Michael, Customer Service
Category: Appliance
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Experience:  I have been an appliance repair tech for over 30 years and will help you solve your problems.
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SMEG washer dryer CDI 12C with E 02 error. Pls advise.

Customer Question

SMEG washer dryer CDI 12C with E 02 error.
Pls advise.
Submitted: 3 years ago.
Category: Appliance
Expert:  Michael replied 3 years ago.

 

Hello,

I am sorry to hear that.

Can you answer a few questions for me?

How old is the machine?

When running the washer, what does it do?

will it work any cycles at all, etc .

The more details the better as that error could be a few different things on this model.

The fault could be any of the following on this model

Anti-spilling device fault detected
  • Check water supply is on, clear and not frozen
  • Check the air chamber and pressure sensor hose for blockages
  • Check water inlet valve
  • Check wiring to water inlet valve
  • Check connections to water inlet valve
  • check Aquastop hose where fitted
  • Check the main control PCB

I will work with you on all of this tomorrow morning if you can or the afternoon as well. But Since this question may continue for some time, if you will rate my service as good or better
before you close this window, the system here will allow me to schedule free follow ups with you
so your question wont close or time out and you can contact me anytime at no additional cost.
Thank you
Tech Michael

 

Thank you

Tech Michael

Customer: replied 3 years ago.
Hi!
The machine cant start now,

I am renting so not sure how old the machine is.
Do u do house call?
Expert:  Michael replied 3 years ago.

 

Hi I am sorry we don't do house calls.

But the list of things that are above are possible causes for that error.

You can get that more information and possibly a service tech from this web site.

 

http://smeg-service.co.uk/

 

Or if you want to install the part yourself I will help you locate the part I suspect is the problem and help you make this easy repair:-)

Since this question may continue for some time, if you will rate my service as good or better
before you close this window, the system here will allow me to schedule free follow ups with you
so your question wont close or time out and you can contact me anytime at no additional cost.
Thank you
Tech Michael

 

 

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