Appliance Repair Questions? Ask a Technician for Answers ASAP
When it stops mid cycle, what happens?
Any flashing lights?
Does it empty the water and beep?
or, does it just stop washing?
Unable to say , not in room when it stopped. It has a full load of water and the power supply is ok
OK, What lights do you have now?
I really need as much information as possible to begin a remote diagnostic.
Is there any signs of life?
Can you reset and start a new program?
Do you have, and can you use, a multimeter?
Can you check your model number please?
Is it definitely CAD494 or have you got the letters mixed up?
No lights on at all
Sorry, I asked several questions in my last post, you've only responded to one of them.
Sorry, it's very early and half asleep.
No signs of life, no I cannot restart the machine at all. I do have a multimeter and can use it.
I got the letters mixed up. It is a CAD 494
Sorry I mean CAD 494
OK, thanks for that.
Unfortunately, there's no machine with the model CAD494 listed.
The nearest I find is CDA494.
Is this the actual model?
If so, it will be an integrated machine, is this correct?
I meant CDA,my phone is self correcting. It is integrated
No problem, just have to make sure.
Unplug the appliance.
take the décor door off and then take the facia panel off to gain access to the on/off switch and the control board.
Be aware, the metal work on this machine is razor sharp.
Test for continuity between the live pin of the plug and the outgoing live side of the on/off switch.
Do the same test on the neutral side.
Do you get continuity on both?
(be sure to press the on button before testing).