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Rob
Rob, Home Appliance Technician
Category: Appliance
Satisfied Customers: 420
Experience:  20 yrs. experience with a major worldwide manufacturer.
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Hotpoint Washing Machine Model WML 730P My machine is 4years

Customer Question

Hotpoint Washing Machine Model WML 730P

My machine is 4years old this November and has developed a noisy final spin last week,
so much that you cannot talk over the noise.

I have insurance for the machine with Domestic & General and was given a number to call which I have several times this morning Monday 4th November and the number either cuts me off or is constantly engaged - not too impressed so far.

Would you give me an idea whether I need a technician to look at the washer ?

Cheers XXXXX XXXXX
Submitted: 3 years ago.
Category: Appliance
Expert:  Rob replied 3 years ago.
Welcome, my name is Rob and I will be helping you with your problem today. If anything isn't clear, please just ask me.

Hi Sue

I know its difficult to describe a noise, BUT, would you say it sounded like an aircraft taking off in your kitchen?

Thanks
Rob
Customer: replied 3 years ago.


Managed to at last contact insurance company and have been given another number. Engineer to call me with a visit at home. Not in need of anymore insurance thank you !!


 


Feel very cheesed off with all the palaver over getting some response to the problem


 


Cheers

Expert:  Rob replied 3 years ago.
Hi Sue

Glad you got through to them in the end

I suspect its the bearings in the drum

all the best

Rob

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