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Michael
Michael, Customer Service
Category: Appliance
Satisfied Customers: 9130
Experience:  I have been an appliance repair tech for over 30 years and will help you solve your problems.
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We need to know the correct replacement bulbs for our dimplex

Customer Question

We need to know the correct replacement bulbs for our dimplex fire modelmk11inset purchased in 2009. Flame effect material not working bar not rotating
Submitted: 3 years ago.
Category: Appliance
Expert:  Michael replied 3 years ago.

Hi sorry to hear about that, are you sure the reason the bar is not rotating is because the light is out?
Usually thats a different issue.
Is there any signs of life from the fireplace?
Anything at all when you switch it on?
You can also contact this site for the parts you need they will know what you need when you tell them the model#:-)
They are also very good and ship the same day in most cases:-)
I will stick with you until this is solved but Since this question may continue for some time, if you will rate my service as good or better
before you close this window, the system here will allow me to schedule free follow ups with you
so your question won't close or time out and you can contact me anytime at no additional cost.
Thank you
Tech Michael
The information you need is listed below:
Phone #: 0844 879 3588, it is best to call them on this issue.

Website link, please copy and paste the entire link into your web browser;-)

http://www.dimplex.co.uk/customer_support/spare_parts.htm



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