How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Techdesk Your Own Question
Techdesk
Techdesk, Service Engineer
Category: Appliance
Satisfied Customers: 16409
Experience:  Whitegoods engineer working for a multibranded national company in the UK
13782322
Type Your Appliance Question Here...
Techdesk is online now

my ultima tumbledryer is only blowing cold air, have already

Customer Question

my ultima tumbledryer is only blowing cold air, have already replaced the element and it has made no difference, any ideas
Submitted: 4 years ago.
Category: Appliance
Expert:  Techdesk replied 4 years ago.

Hiya,

Can you post the model number of the appliance please?

.

Thanks

Customer: replied 4 years ago.


TCM65A

Expert:  Techdesk replied 4 years ago.

Hiya,

The most likely cause of this problem is the front thermostat is open circuit.

.

You need to test this with a multimeter to see if it's open circuit.

If it's ok, and if the wiring tests ok, (you've already replaced the heater and thermostats at the rear) then it only leaves the drying module as the possible cause.

.

Check the front thermostat, let me know what you find and get back to me if you need more help.

.

Hope this helps

Thanks

Customer: replied 4 years ago.

what does the front thermostat look like and where is it located

Expert:  Techdesk replied 4 years ago.

Hiya,

It's a circular shaped item and its fitted to the front housing that the drum runs in.

.

Take the top off and have a look, see if you can see the terminals sticking through the housing.

.

The wiring diagram shows a double black/white wire on one side of it and a black/white wire on the other side of it.

.

Thanks