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Ask Techdesk Your Own Question
Techdesk
Techdesk, Service Engineer
Category: Appliance
Satisfied Customers: 16409
Experience:  Whitegoods engineer working for a multibranded national company in the UK
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Hi my hotpoint washing machine will not drain or spin. Ive

Customer Question

Hi my hotpoint washing machine will not drain or spin. I've tried to turn to open the filter but it's to tight what can I do please . This is urgent as the clothes are still in the machine
Submitted: 3 years ago.
Category: Appliance
Expert:  Techdesk replied 3 years ago.

Hiya,

Are you able to turn the filter at all?, even a tiny bit?

.

If not, use a large pair of pliers to try and slacken it a little, take care not to snap the "handle" of the filter cap.

.

Let me know how it goes.

Thanks

Customer: replied 3 years ago.

Thank you will ask mum son to bring his pliers over later thank you i will let you know

Expert:  Techdesk replied 3 years ago.

Hiya,

No problem, just post when you can.

.

Be aware, if it does slacken, water will pour out of it, so be ready with towels.

.

Thanks

Customer: replied 3 years ago.

Thanks I let you know


Regards Lesley

Expert:  Techdesk replied 3 years ago.

No problem, just post when you've tried the pliers.

Thanks

Customer: replied 3 years ago.

Thank you all done

Expert:  Techdesk replied 3 years ago.

Hiya,

Thanks for coming back and letting me know how it went.

Glad you got it sorted out and working.

Good luck with the appliance.

.

Hope this helped

Thanks

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