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Michael
Michael, Customer Service
Category: Appliance
Satisfied Customers: 9130
Experience:  I have been an appliance repair tech for over 30 years and will help you solve your problems.
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Hi my neff hob has developed a problem tonight all the numbers

Customer Question

Hi my neff hob has developed a problem tonight all the numbers appear as normal,the right hand side rings work, but the left hand side rings come on but the rings dont identify that a saucepan has been placed on them and they continue to flash and will not heat up.
Any ideas
Submitted: 3 years ago.
Category: Appliance
Expert:  Michael replied 3 years ago.

Hi Sorry to hear about that mate,
May I have the full model # so I may assist you correctly?
Also are you saying, no error messages, but the left side burners don't work?
And one last question, is your gas or electric?
Customer: replied 3 years ago.

Thanks for replying jeff, my hob is induction electric.


No error message mate just seems like it does not recognize I have put a pan on, the numbers just keeps flashing


I have noticed that there is a click when the buttons are pressed but no heat transfer to the pan


 


Model number T4483X2/09 FD8708

Expert:  Michael replied 3 years ago.

Thanks Al,
This is a control board issue and that board will unfortunately need replacing.
How old is the range?
Thank you
Tech Michael
Customer: replied 3 years ago.

5 years old sounds expensive any idea how much this will cost mate.


Al

Expert:  Michael replied 3 years ago.

Hi Al,
This part is usually, depending on where you live, $ 150.00 US or so.
You can get that from Espares in the UK Phone# 0844 9777 888.
They typically are very good and ship the same day in most cases :-)
I will stick with you if you would like to replace the main control but Since this question may continue for some time, if you will rate my service as good or better
before you close this window, the system here will allow me to schedule free follow ups with you
so your question won't close or time out and you can contact me anytime at no additional cost.
Have a great day mate!
Thank you
Tech Michael

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