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Techdesk
Techdesk, Service Engineer
Category: Appliance
Satisfied Customers: 16409
Experience:  Whitegoods engineer working for a multibranded national company in the UK
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Hi I have a Zanussi Washer dryer ZWD14581W1 Prod No: XXXXXXXXX

Customer Question

Hi
I have a Zanussi Washer dryer ZWD14581W1 Prod No: XXXXXXXXX 02
I pressed the wrong buttons in that I wrongly requested it to start a drying cycle. I should have requested a wash cycle. I turned the button to off and unplugged from wall. I have left it off for hours and when turning it back on, it won't let me cancel the drying cycle and start a new wash cycle. The padlock symbol is showing on the display and the 'on' switch is flashing. Please could you advise me how to cancel this and start a wash cycle
Many thanks
Submitted: 4 years ago.
Category: Appliance
Expert:  Techdesk replied 4 years ago.

Hiya,

It sounds like child lock has been accidentally set.

Look at the facia of the appliance and you should either a padlock or a child's head between 2 buttons.

Press and hold the 2 buttons until the padlock symbol goes out.

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You should then be able to use the machine again.

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Check it out, get back to me if you need more help.

Thanks

Customer: replied 4 years ago.

Thank you very much, that seems to have worked perfectly.

Expert:  Techdesk replied 4 years ago.

Hiya,

Thanks for letting me know.

Glad you got it sorted out and working again.

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I'd appreciate if you could rate my answer, it's how I'm paid for my time and efforts.

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Good luck with the appliance.

Thanks