The code on the remote is:
No good, I'm afraid
The version is Sky HD Rev.9F
The other numbers shown are:
I hope this helps!
Still no luck, when following the procedure to accept the code, the red light on the Sky box doesn't light up, as if no connection is made.
Although I have a tv which is ready for HD, I am still using a Sky+ box.
Could this be the problem?
Every thing was going fine, up to the volume responding as you said, even the mute button fine.
Then trying to use the tv guide and other features, nothing would work.
Unfortunately that may be the limit of the compatibility. Sky do say:
'The Sky remote does not support more advanced TV functions, such as:
Picture within Picture
Dolby surround sound
Nicam Stereo settings
TV tuning menus
These functions need to be controlled with your TV remote.'
To clarify this probably best to call Sky on 08442 411735.
I don't class the problems I am having e.g changing programmes or TV
guide as a more advanced TV function.
How ever, thank you for your support, I will contact Sky tomorrow.