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Ask Rob Your Own Question
Rob, Home Appliance Technician
Category: Appliance
Satisfied Customers: 420
Experience:  20 yrs. experience with a major worldwide manufacturer.
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My hotpoint WD420 Aquarius is not working since I pressed the

Customer Question

My hotpoint WD420 Aquarius is not working since I pressed the "start cycle" button yesterday, I think I must have pressed it too hard. I am pretty clueless when it comes to these things. It still has power, but that button doesn't seem to work. When I switch it on, the "dry" light flashes but none of the others. I tried taking the top off, but though there are screws at the back I can't see how to remove it at the front without forcing anything. Do you think I need to get some parts replaced, or is this a simple job to fix? Any help gratefully received - please remember you are talking to a simpleton when it comes to plumbing! Thanks, Beth.
Submitted: 3 years ago.
Category: Appliance
Expert:  Techdesk replied 3 years ago.
When you press the start button, does it click? (you should feel a click rather than hear one).
Customer: replied 3 years ago.
It does click, though something feels off - I think it is further in to start with than it used to be.
Expert:  Techdesk replied 3 years ago.
OK thanks for that.
To check the board, you unplug the machine and take the top off.
Look closely at the board and you'll see it's simply clipped into the front panel.
Press the start button and watch the board while you do so, if you've broken the clips the board will move inward.
Does it do this?
Customer: replied 3 years ago.
Thanks - I was having difficulty taking the top off, as I managed to unscrew it at the back fine, but the front appears to be fixed on. I didn't want to break it. Any ideas?
Expert:  Techdesk replied 3 years ago.
Take the screws out.
Smack the front corners of the lid with the palms of your hands.
It can take quite a violent smack to get the lid to move rearward.
Than, lift it off.