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Michael
Michael, Customer Service
Category: Appliance
Satisfied Customers: 9186
Experience:  I have been an appliance repair tech for over 30 years and will help you solve your problems.
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Hi I have a Belling cooker - model E664. Have a problem with

Resolved Question:

Hi I have a Belling cooker - model E664. Have a problem with three of the plates. When knob is turned on, plate goes to full temperature and cannot turn down. Any thoughts?

Mike
Submitted: 3 years ago.
Category: Appliance
Expert:  Michael replied 3 years ago.

Michael :

Hi are you there?

Michael :

I will switch us to Q & A as the chat isnt working too well today.

Expert:  Michael replied 3 years ago.
Welcome and thank you for trusting your technical issue with Just Answer Pearl!
I am Tech Michael and I will be assisting you today.
I have some questions for you in order to assist you the best way possible.
Thank you for your patience as these are technical issues:-)

How old is the cooker and is yours the gas or electric version?
Also when did this problem begin?
Thank you
Tech Michael
Customer: replied 3 years ago.

What do you need to know

Customer: replied 3 years ago.

Electric - probably about 7/8 years old. Over the last couple of months

Expert:  Michael replied 3 years ago.

Thank you did all three fail at the same time? Or one at a time in this way?
Thank you
Tech Michael
Customer: replied 3 years ago.

One at a time, the fourth one is still ok

Expert:  Michael replied 3 years ago.

Thank you,

This is a problem with the main control board.
It us unfortunately failing and needs to be replaced for porper operation and safety.
I can help you locate the part and assist with the replacement.
Its a pretty easy task and you will only need a few basic hand tools to fix this:-)
I will stick with you on this if you would like to do this please let me know? Also Since this question may continue for some time, if you will rate my service as good or better
before you close this window, the system here will allow me to schedule free follow ups with you
so your question won't close or time out and you can contact me anytime at no additional cost.
Thank you
Tech Michael

Michael, Customer Service
Category: Appliance
Satisfied Customers: 9186
Experience: I have been an appliance repair tech for over 30 years and will help you solve your problems.
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