yes the drum has water in it at the bottom, I have tried just spin and nothing is happening apart from a little whirling noise. not sure abut filter out? its just a black screw cap ( bit like a petrol cap) at the bottom of machine, and when its open there is nothing to pull out.
just a round disc, i just left it on spin and the whirling noise stopped and clean pump came on again
thanks i will try this then get back to you.
hi, thanks for your help. its working now it was blocked with hair pins!