Can you post the model number please. Its usually on a sticker inside the fridge behind the salad box.
Sorry for delay - couldn't read it without a torch!
Does KGU3111646B/03 sound right? There was also FD8410 301754.
As well as the food icing up, I get ice on the outside of the top two freezer drawers. I did once take out the drawers, clear the ice and put them back again, but the ice returned within a week or so.
Thank you for your help. Liz.
Ok if you pull the appliance out a bit and look along the side of the freezer door is it shut fully so theres no gaps as this can cause the freezer to freeze up like this.
But if that's ok then im afraid you are looking at the control board. As these control boards control the temperature inside the appliance so if its getting to cold it can only be the control board at the top.
So to cure this the control board will need to be replaced and that should cure it.
If you need anymore info just get back to me.
The door seal seems fine, but, embarrassingly I did find crumbs etc in it! which I've cleaned out.
If it's still freezing too much I'll have to bite the bullet and get the control board replaced.
Thank you for your help.