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Techdesk
Techdesk, Service Engineer
Category: Appliance
Satisfied Customers: 16407
Experience:  Whitegoods engineer working for a multibranded national company in the UK
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creda cachet double oven

Customer Question

creda cachet double oven
Submitted: 2 years ago.
Category: Appliance
Expert:  Techdesk replied 2 years ago.
Hiya,
There should be a model number on a label in the main oven door recess.
Can you let me know the model number please?

Is it the timer that is stuck on 4 hours?

Thanks
Customer: replied 2 years ago.


sorry, had a hunt all around the doors + recess's nothing. the "bit" at the bottom were it say's Creda also so say's Crede plan Cachet and made in the UK! every time I press on of the 3 little buttons which are in a horizontal row below the display which just say's 4hr. when I press them it just goes blank!


 


got a number!! my son found it!13100407

Expert:  Techdesk replied 2 years ago.
Hiya
OK, thanks for that.
There's a lot of machines using the Creda Cachet name.
I'll see if the number you've found comes up with anything.
.
When you turned the power back onto the machine, did the timer come on flashing?

Thanks
Customer: replied 2 years ago.


no flashing, just me ready to explode with a half cooked chicken!

Expert:  Techdesk replied 2 years ago.
Hiya,
OK, thanks for that.

From what you've posted it sounds like the clock/timer on your machine is faulty.
I'll keep digging to see if I've got a service manual to help.
.
If I do, would you be able to take the appliance apart to bypass the clock?

Thanks
Customer: replied 2 years ago.


you have got to be kidding me!! I'll give it a go, but I don't know how it's connected to the gas rings on top. they don't seem to be connected. and I don't have that many screw drivers!

Expert:  Techdesk replied 2 years ago.
Hiya,
OK, thanks for that.
Sorry, given your last post, I don't think you should be doing it.
You need to have a decent toolkit and really good diy skills to do this.
.
I'll opt out of the question and open it to all again.
I really think you're going to need someone to come in and repair this for you.

Good luck with it.
Thanks
Customer: replied 2 years ago.


thanks for your help anyway

Expert:  Techdesk replied 2 years ago.
Hiya,
You're welcome.
If you need help finding a repairer, let me know.

Thanks
Customer: replied 2 years ago.


Thank you for your help last week, I managed to get someone to look at it and we tried to get a replacement clock / display unit but they no longer make or stock them as it's over 15 yrs old! and I've just had to buy another cooker. I really didn't need to spend over £750 just before Xmas!! As it was a built in under the work top modle, I wasn't left with a lot of choice as to which cooker I had....... like 1! or I should say 2 choices..... take it or leave it!!

Expert:  Techdesk replied 2 years ago.
Hiya,
Thanks for letting me know.
.
It's a shame you didn't post earlier, it may have been possible to bypass the timer to allow the appliance to work.
The only thing you would have lost was the clock and the abiltity to use the timer.
.
Good luck with the new appliance.
.
Hope this helped
Thanks

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