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Rob
Rob, Home Appliance Technician
Category: Appliance
Satisfied Customers: 420
Experience:  20 yrs. experience with a major worldwide manufacturer.
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my bosch ecxxel vario perfect machine wont spin or drain despite

Customer Question

my bosch ecxxel vario perfect machine wont spin or drain despite filter being cleaned
Submitted: 3 years ago.
Category: Appliance
Expert:  Rob replied 3 years ago.
Welcome, my name is Rob and I will be helping you with your problem today. If anything isn't clear, please just ask me.
Cn you tell me the model or ENr from the data plate in the door recess please?
Is there water in the machine now?
If not, can you put it on the drain position and start it. Tell me if you hear the pump running?

Thanks
Rob
Customer: replied 3 years ago.

It is not draining, the model no is inside the door and as it wont drain, I cannot get to see it - the door won't open.


Thanks


 


 


 


 


 


 


 


 


 


 

Expert:  Rob replied 3 years ago.
Hi Steph

Thanks, i didnt realise the water was till in there as you said the filter was clean, so assumed you had just checked it.

Ok, can you tell me how and where the waste hose of the machine attaches to the house plumbing?

Rob