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Daniel
Daniel, Home Appliance Technician
Category: Appliance
Satisfied Customers: 16630
Experience:  20+ yrs. experience in white goods repair. NVQ Level 2 electronics manufacturers training courses.
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My Bosch Hydro Sensor Silver edition dishwasher wont empty

Customer Question

My Bosch Hydro Sensor Silver edition dishwasher won't empty properly - water and stuff remains in the bottom) - what should I do? XXXXX XXXXX
Submitted: 3 years ago.
Category: Appliance
Expert:  Daniel replied 3 years ago.

Hi

 

Can you post the model number please.

 

Regards

Customer: replied 3 years ago.

Number on top of door - SGS5358GB/17

Expert:  Daniel replied 3 years ago.

Hi

 

Ok if its not draining what you need to do is first check the drain hose. If it goes under a sink then remove the spigot it pushes onto and make sure that's all clear.

 

Then if that's fine you need to remove the bottom basket and scoop the water out.

From there remove the filter and the mesh filter.

There in the sump on the left at the bottom is a cover. Remove the screw it will be a torx screw (star shapped) and then remove that cover.

There you will see the pump impeller. Make sure the pump impeller is all clear from obstruction.

 

Then refit the cover and retry the dishwasher and see how it goes from there.

 

If its still the same and not draining then you may find the pump is at fault here.

 

If you need anymore info just get back to me.

 

Regards

Customer: replied 3 years ago.

No idea how to check the drain hose or what a spigot is - is this a job for a plumber?

Expert:  Daniel replied 3 years ago.

Hi

 

Not really. Is the dishwasher next to a sink?

 

If so just look under the sink and if it has a spigot then you will see the drain hose pushed on to it. Just pull the hose off and unscrew the sink spigot and check it from there.

 

But if it isn't next to a sink then its problery going into a standpipe behind the dishwasher which in this case the drain hose will proberbly be clear.

 

Regards