I've been working hard to find a Professional to assist you with your question, but sometimes finding the right Professional can take a little longer than expected.
I wonder whether you're ok with continuing to wait for an answer. If you are, please let me know and I will continue my search. If not, feel free to let me know and I will cancel this question for you.
It may be a little difficult to find an expert over the Christmas period, of course.
Please note, I am just a moderator for this category, I can only try and find experts to help, I can't answer the question itself.
Thanks for replying.
We will continue to look for a Professional to assist you.
If you decide on a refund, or wish to keep the credit for a future question, then of course we'd honour it.
Thank you for your patience,
Thanks, XXXXX XXXXX may be a bit tricky but I have some options for you. Please try this first. Press and hold together the on/off button and start reset button for 20 seconds, if you have a display light that will need to be on first. Please let me know if this helps, if not dont rate yet simply respond to me. Thank you Tech Michael
Telephone: 01256 308 045
Mon - Fri 9am to 5pm
Hi I am working on this for you but may have sent you something meant for another customer please ignore that one.