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I still have the problem. I did manage to turn off the cooker and was able to take the turkey out - fortunately I have a second cooked and we managed to have dinner yesterday!
I have a Baumatic Model B0638SS Multifunction self-cleaning pyrolytic build in oven. When the cleaning is complete there is meant to be a signal that the cleaning is complete. This did not happen but I turned everything to zero. When I turned on the cooker yesterday morning the cleaner started again and I again turned all the zero, waiting for the oven to cool down and turned on again and when hot put the turkey on. Realised that the door was locked and turkey cooking at 500 degrees! Turned all off and eventually was able to open door.
I should be able to contact the store where I purchased the cooker tomorrow so if you do not find an answer I will try elsewhere.
Thanks for replying.
We will continue to look for a Professional to assist you.
If you decide on a refund, or wish to keep the credit for a future question, then of course we'd honour it.
Thank you for your patience,
The cooker is 3 years old. Do not use it very often and have only used the cleaning once before. Will try what you suggest tomorrow and let you know how I get on.