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Ask Rob Your Own Question
Rob, Home Appliance Technician
Category: Appliance
Satisfied Customers: 420
Experience:  20 yrs. experience with a major worldwide manufacturer.
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Hi I have a dc39, and the suction has gone. I have checked

Customer Question

Hi I have a dc39, and the suction has gone. I have checked every part of the cleaner but think the problem is within the ball. Is there a way of opening it to clear out any problem.
Submitted: 3 years ago.
Category: Appliance
Expert:  Michael replied 3 years ago.
Hi I'm sorry to hear that.
I need to know how old the vacuum is?
Also when you turn it on does it sound like its straining for air?
Or just sounds normal?
Thank you
Tech Michael

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