How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Michael Your Own Question
Michael
Michael, Customer Service
Category: Appliance
Satisfied Customers: 9568
Experience:  I have been an appliance repair tech for over 30 years and will help you solve your problems.
11519491
Type Your Appliance Question Here...
Michael is online now

oil fired AGA making continuous putting noises and has large

Customer Question

oil fired AGA making continuous putting noises and has large yellow flame. Was recently serviced.Any suggestions?
Submitted: 3 years ago.
Category: Appliance
Expert:  Michael replied 3 years ago.

Good morning, this sounds like the regulator or the unit in need of a professional cleaning.
May I have the full model # so I can assist you properly?
Also how old is the unit?
Thank you
Tech Michael
Customer: replied 3 years ago.

Sorry I didn't get back on Friday. After contacting you I got in touch with my oil supplier who came out to test the fuel. He thought the colour of the sample wasn't quite right. The tank was drained and pipes flushed out and refilled with fresh fuel. AGA was then restarted. Bingo! Problem appears to be solved. Contaminated fuel seems to have been the problem.

Expert:  Michael replied 3 years ago.
Hi Yep that wold do it as well.
The oil can get gunked a bit and it will pop and spit because the pupm cant pull the fuel too well.
I'm happy they got that fixed for you.
Have a happy new year!
Tech Michael