How old is the unit ?
OK...thanks for the information...E15 error mean that the anti flood device located at the bottom of the unit has been activated...to solve this problem you have to unplug the unit and then take the bottom cover off & make sure everything is cleaned and dried up there..
Let me know how this goes
Under the machine :)
You have to pull the machine out and take off the side & bottom panel to do this yourself
yes just clean it and also make sure everything is cleaned
where are those screws located ?
ok..can you also try to take the panel below the cover out...just make sure everything is clean there
Yes please clean it and make sure everything is dried up
alright let me know how it goes..I am waiting
On the floor of the machine is a circular device and inside this is a float & the switch....if this float rises, it makes the switch and generates the error code you have and turns on the drain pump. You have to check this item to ensure it's not stuck up, activating the switch.
but is everything cleaned now and have you checked for all possible leaks ?
it just comes out...try to take out the screws in there
if the bottom panel has screws in there you can take it out or just try to take it off
ok then this model would not have the screws...just make sure everything is cleaned now and plug it back to check if it works fine
let me know how it goes
Great...is there anything else I can assist you with today ?
You're welcome...you can get back to me if you need any assistance and I will help with no additional charges....Excellent feedback is appreciated if you are satisfied with my assistance....Happy New Year :)
Are we still online ? All good ?