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Richard Hill
Richard Hill, Customer Service
Category: Appliance
Satisfied Customers: 381
Experience:  A good general knowledge of electronics, computers and telephony. I can usually get most things fixed.
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Ive got a glow worm betacom 30c. Ive got hot water but no

Customer Question

I've got a glow worm betacom 30c. I've got hot water but no heating. The 50 sensor is flashing. I'm think I'm still under a two year warrantee. Is there anything I can do myself?
Submitted: 3 years ago.
Category: Appliance
Expert:  Richard Hill replied 3 years ago.
Hi,

This indicates a fault with the outdoor sensor - do you have one of those fitted?

Apart from switching the boiler off/on (which might reset the sensor), this is best looked at by your service technician, particularly as you are still under warranty.

Best Regards,

Richard
Expert:  Richard Hill replied 3 years ago.
Hi Mark,

Did you manage to resolve this or do you require any further assistance?

Best Regards,

Richard
Expert:  Richard Hill replied 3 years ago.
Hi Mark,

If my information was helpful a positive rating would be appreciated please.

Best Regards,

Richard