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KevinWhiteJA
KevinWhiteJA, Home Appliance Technician
Category: Appliance
Satisfied Customers: 902
Experience:  Worked on appliances for more than 15 years
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I have a Caple integrated dishwasher model No. DI 441 I can

Customer Question

I have a Caple integrated dishwasher model No. DI 441
I can turn it on and the Pre-rinse programe light will be illuminated but if I then press the Start button nothing happens. In addition I cannot select a programe other than Pre-rinse.
I have tried turning the power off and also removing the plug but to no evail.
Submitted: 2 years ago.
Category: Appliance
Expert:  KevinWhiteJA replied 2 years ago.

KevinWhiteJA :

Hi

KevinWhiteJA :

How old is the dishwasher ?

JACUSTOMER-4uswt5v1- :

Seven years

KevinWhiteJA :

ok

KevinWhiteJA :

How did this problem start ?

JACUSTOMER-4uswt5v1- :

Been away for Christmas and not used appliance for 10 days. Endeavoured to do a wash on Monday but appliance would not work.

KevinWhiteJA :

ok and is it making any different sounds ?

JACUSTOMER-4uswt5v1- :

It's not doing anything!

KevinWhiteJA :

any blinking lights on the control >

JACUSTOMER-4uswt5v1- :

When I press the Start button that light blinks

KevinWhiteJA :

is it continuous or does it blink in a set sequence

JACUSTOMER-4uswt5v1- :

It just flashes ON-OFF-ON-OFF etc

KevinWhiteJA :

Please unplug it and then try to clean the drain pump assembly located inside the bottom front panel of the unit

JACUSTOMER-4uswt5v1- :

OK, I'll come back to you later

KevinWhiteJA :

Ok...will wait for your response

JACUSTOMER-4uswt5v1- :

As it's an integrated appliance I can't remove the bottom front panel. I did press and hold the Start button for a couple of seconds and this enabled me to set an alternative programe. I selected the Quickwash 40C programme and successfully started it as I could hear the machine running, but it fail=rly quickle stopped running and started a very high-pitched bleeping.

KevinWhiteJA :

where is the high pitch beeping sound coming from ?

JACUSTOMER-4uswt5v1- :

Difficult to say - probably from behind the control panel. It's very faint and very high frequency.

KevinWhiteJA :

You can pull it out and try to clean the drain pump assembly & the drain hose....if the problem returns after cleaning then it is the electronic control that is bad and needs replacement

JACUSTOMER-4uswt5v1- :

OK Thanks

KevinWhiteJA :

Is there anything else I can assist you with today ?

KevinWhiteJA :

Let me know if you are willing to carry out the replacement yourself

KevinWhiteJA :

You can get back to me if you need any assistance and I will help with no additional charges....Excellent feedback is appreciated if you are satisfied with my assistance :)

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