Appliance Repair Questions? Ask a Technician for Answers ASAP
Hi, welcome to Just Answer
How old is the washer ?
It's a washer/dyer and it about 4 year old
Have you checked the drain hose & vent as well ?
I have checked hose, hose ok.vent bid not see one
Usually you have to lift the washer to clean the drainage duct located at the bottom of the unit...If you have already cleaned the drainage waste pipe and the drain pump filter then take the machine out and lay it upside down, make sure everything is cleaned near the drain pump assembly located inside the bottom of the unit
Done all of that all ready, every thing is clear. When the machine is put on pump out, it pumps out all water but when goes into next phase of cycle it cut out, it dose same thing yon wash cycle. Does the first cycle which is to fill the machine with water.
ok and is it giving the same error ?
does it give an error code or it just displays machines blocked ?
and have you tried to clean the duct located at the bottom of the unit by lifting the machine ?
It dose both. Error cobe F13 and a message saying pump blocked
No I have not tried clearing duct did not see one.
the problem should be solved after everything is cleaned in the drain pump assembly however, if the issue returns then you have to check the wiring from the drain pump to the control, if it is fine then the control board has to be checked as it could be a bad relay causing this issue
and usually replacing the control solves the issue