How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Rob Your Own Question
Rob
Rob, Home Appliance Technician
Category: Appliance
Satisfied Customers: 420
Experience:  20 yrs. experience with a major worldwide manufacturer.
14831508
Type Your Appliance Question Here...
Rob is online now

Hi, I have an neff ceramic hob, its working ok but recently

Customer Question

Hi, I have an neff ceramic hob, it's working ok but recently it won't heat the hob enough to boil water. The hob only goes on high heat for 3 seconds then cuts out, can anyone help
Submitted: 3 years ago.
Category: Appliance
Expert:  Techdesk replied 3 years ago.
Hiya,
Can you post the E-Nr number of the appliance please?
It should be on a label on the underside of the hob.

If there's an oven below the hob, you need to take the oven out to see the label.

Does the hob have touch controls or knobs?

Thanks

Related Appliance Questions