Hi, welcome to Just answer
How old is the dryer ?
JACUSTOMER-unb2jonz- : Two years old just
JACUSTOMER-unb2jonz- : Ok?
everything has been cleaned ? how many times does it bleep ?
JACUSTOMER-unb2jonz- : When you press start button bleeps twice and will not start the light is on in the machine also which is not normal when door shut before you press start which makes me wonder if door sensor issue if there is one ?
JACUSTOMER-unb2jonz- : there are no warning lights on panel lite just the normal ones you would see when selecting programme
OK...are you getting any error code as well ?
Try to retrieve a stored code by following this procedure:
Program selector switch to OFF position
Set program selector switch to "6-o'clock position"
While pressing the LOW HEAT button, set the program selector switch (clockwise) to the next position
Turn the selector back to the 1st position (off is position 0)
Press START button
Let me know if any of the drying, iron dry, cupboard dry or end lights flashing or on?
JACUSTOMER-unb2jonz- : Two ticks
JACUSTOMER-unb2jonz- : ok nothing much happened then but nothing light on panel still and the light has stayed on in the tumble dryer now back on and the start stop is flashing still
JACUSTOMER-unb2jonz- : when pressed bleeps twice but machine does not start
ok thanks for that....now open the door and press start...does the same thing happen again ?
JACUSTOMER-unb2jonz- : no error codes
no sorry I mean does it beep twice even with the door open when you follow those steps ?
JACUSTOMER-unb2jonz- : yes
JACUSTOMER-unb2jonz- : it does
JACUSTOMER-unb2jonz- : open or shut
Yes then you are right the problem is with the door lock assembly
JACUSTOMER-unb2jonz- : is it on a sensor
Unplug the unit and then inspect the wiring from the door lock to control
if that is fine then it is the door lock mechanism that has to be replaced
JACUSTOMER-unb2jonz- : Ok thanks for your help
Is there anything else I can assist you with today ?
JACUSTOMER-unb2jonz- : no thanks
JACUSTOMER-unb2jonz- : bye happy new year
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