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Rob
Rob, Home Appliance Technician
Category: Appliance
Satisfied Customers: 420
Experience:  20 yrs. experience with a major worldwide manufacturer.
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HOTPOINT HUG 61 DUAL OVEN COOKER. EVERYTHING ON TOP WORKS

Customer Question

HOTPOINT HUG 61 DUAL OVEN COOKER.

EVERYTHING ON TOP WORKS FINE, AND ALSO TOP OVEN. HOWEVER, WHEN I USE MAIN OVEN, IT LIGHTS, BUT ALL IGNITERS ON COOKER CONTINUE TO OPERATE, AND WILL NOT STOP.
Submitted: 2 years ago.
Category: Appliance
Expert:  KevinWhiteJA replied 2 years ago.

KevinWhiteJA :

Hi, welcome to Just answer

KevinWhiteJA :

Please tell me how old is it

JACUSTOMER-y7s32jjn- : Hi'
JACUSTOMER-y7s32jjn- : It is january2012 - so 2 years old exactly.
KevinWhiteJA :

ok thanks

KevinWhiteJA :

do you also hear any clicking sound ?

JACUSTOMER-y7s32jjn- : Yes - all igniters clicking, and sparking
KevinWhiteJA :

do you have its complete model number ?

JACUSTOMER-y7s32jjn- : Only numbers visible are; hug61p. S/no. XXXXXXXXX And XXXXXXXXXXX
KevinWhiteJA :

ok thanks

KevinWhiteJA :

the problem seems to be with the spark switch that is bad and needs replacement

KevinWhiteJA :

you can also check the spark plug

KevinWhiteJA :

when all igniters on cooker continuously operate and will not stop the problem is either with the spark plug or the spark generator switch

KevinWhiteJA :

if you buy both of them it will cost you around £12 (total) for both parts

JACUSTOMER-y7s32jjn- : are w e talking about main oven spark plug? and is the spa rk generator sw itch for all the plugs' normall at back of cooker? can I try cleaning the oven spark plug?
KevinWhiteJA :

I am talking about these two parts.... part 1 and part 2 ....if these two parts appear fine then the problem is with the Spark Module that is bad and needs replacement

JACUSTOMER-y7s32jjn- : Kevin, how can I find out where part 2 and the spark module are located without having to strip every panel off ?
JACUSTOMER-y7s32jjn- : Sorry I meant part 1!
KevinWhiteJA :

well you will have to unplug it and then turn off the supply and then remove main top to gain access to all these parts

KevinWhiteJA :

Is there anything else I can assist you with today ?

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