Hi, welcome to Just answer
Please tell me its complete model number
Thanks...how old is it ?
ok....have you tried to clean the drain pump filter located at the bottom front of the unit ?
ok, can you pull it out to clean the drain pump
ok, you will have to make sure that nothing is clogged anywhere...check the drain hose and also make sure nothing is clogging the drain pump....before you pull it out just unplug it and take the filter out again and look at the back of the pump. There you will see the pump impeller X shape. Make sure the washer is unplugged and then put your fingers in and feel if theres something stuck at the back. The impeller should ping round. But sometimes get jammed up.
where is the drain pump situatedf
at the back, bottom right hand side however, just try to access it after you have removed the filter
please let me know how it goes
sorry am a pensioner struggling to get machine out
Please check this Video ....it might help you
sorry unable to complete this task?
You can get help from someone and try to clean the drain pump assembly....the washer is just 12 months old so I don't think some part is bad...I mean just cleaning the drain pump unit should solve the problem
sorry unable to complete task Iwould like to close know please
OK...as said if you can get it clean with help of someone the problem should be solved....You can get back to me if you need any assistance and I will help with no additional charges
Is there anything else I can assist you with today ?
no thank you
You're welcome....Excellent feedback is appreciated if you are satisfied with my assistance....Have a Good Day
only because I could not complete the task sorry?
Is that my fault ?
Sorry but I am still trying to help you here
Sir, I cannot come there and help you unfortunately
If you do not want to pull it out then how can you solve the problem
I said you can check the drain hose for any clogs then you can unplug it and take the drain pump filter out again and then look at the back of the pump. There you will see the pump impeller X shape.
Have you done this ?
I am not strong enough to do this
Can you get someone who can help you ?
Use warm water and then pour it inside the drain pump so that clogs are removed
nobody about to help us
sorry have got to close now goodbye
Great but why to give a feedback that is not justified ?
Please don't rate the solution till the time you are completely satisfied as I will not be paid for a Poor Service...Thank You
Again ? Do you want any help ?