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KevinWhiteJA
KevinWhiteJA, Home Appliance Technician
Category: Appliance
Satisfied Customers: 995
Experience:  Worked on appliances for more than 15 years
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Hi I lost my manual what is it when le and saying see manu

Customer Question

Hi I lost my manual what is it when le and saying see manual
Submitted: 3 years ago.
Category: Appliance
Expert:  KevinWhiteJA replied 3 years ago.

KevinWhiteJA :

Hi, welcome to Just answer

KevinWhiteJA :

Please tell me the complete model number of the unit and how old is it ?

JACUSTOMER-faks0gkg- : Inverter direct drive 9kg f14a7fds5 and its 3 mouths old
KevinWhiteJA :

ok and the error code is LE not IE right ?

KevinWhiteJA :

LE error code in your washer means locked motor...have you already tried cleaning the drain filter assembly located at the bottom front of the unit ?

KevinWhiteJA :

are you still there ?

JACUSTOMER-faks0gkg- :

Yes I have tried this, I'm doing again now. Yes it does say error le

KevinWhiteJA :

OK...these error can also be caused by large loads on gentle cycles like Perm Press, Delicate, Hand Wash and Wool or Silk programs. The gentle cycles can register a problem with the motor if large loads are used on these programs.

JACUSTOMER-faks0gkg- :

Ok I think I am going to ring them tomorrow as it has stopped and has water in it saying that still thank you

KevinWhiteJA :

OK...as it is still under warranty it is better to contact LG support

KevinWhiteJA :

You can get back to me if you need any assistance and I will help with no additional charges...Is there anything else I can assist you with today ?

KevinWhiteJA :

Please don't forget to leave a Excellent or Good feedback so that I can get paid for the assistance that I have provided today...Have a Good Evening