How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Techdesk Your Own Question
Techdesk
Techdesk, Service Engineer
Category: Appliance
Satisfied Customers: 16409
Experience:  Whitegoods engineer working for a multibranded national company in the UK
13782322
Type Your Appliance Question Here...
Techdesk is online now

My Beko Hll 64403 induction hob ceased working last night.

Customer Question

My Beko Hll 64403 induction hob ceased working last night. It was working fine and then simply went dead and will not turn back on. I the mains fuse is in tact.
Submitted: 3 years ago.
Category: Appliance
Expert:  Techdesk replied 3 years ago.
Hiya,
How old is the appliance?
Do you have, and can you use, a multimeter?

Thanks
Customer: replied 3 years ago.

Approx 14 months. I do not have and cannot use a multimeter

Expert:  Techdesk replied 3 years ago.
Hiya,
OK, thanks for that.

If we assume power is getting to the hob, then it suggests the power board on the hob has failed.

I would suggest checking your warranty with Beko, you may find it's a 2 year warranty. (The HII64400AT has a 2 year warranty and is listed on the Beko website).

If you can, check that power is getting to the hob.
If it is, call Beko and check on your warranty.

If they won't honour the warranty, you'll need to take the hob out and see if there's any obvious damage to the circuit boards inside the appliance.

Check it out, see what you find and get back to me if you need more help.

Hope this helps
Thanks

Related Appliance Questions