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Rob
Rob, Home Appliance Technician
Category: Appliance
Satisfied Customers: 420
Experience:  20 yrs. experience with a major worldwide manufacturer.
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HELLO, MY FRIDGE IS WORKING,BUT MY FREEZER IS DEFROSTING JUST

Customer Question

HELLO, MY FRIDGE IS WORKING,BUT MY FREEZER IS DEFROSTING JUST NOW WHAT CAN I DO,THANKS PETER.
Submitted: 3 years ago.
Category: Appliance
Expert:  Techdesk replied 3 years ago.
Hiya,
Can you post the product number (PNC) of the appliance please?
It's on a label inside the fridge.
It begins with 9 so you need to prefix it with A to prevent it being crossed out.

eg A914419941 00

At the bottom rear of the appliance is the compressor, a black pot shaped item.
Is this running?
If it is, is it very hot?

Thanks
Customer: replied 3 years ago.

I DONT KNOW I HAVENT TRIED IT

Expert:  Techdesk replied 3 years ago.
Sorry, if you cannot provide the information I request, I'm unable to assist you.

Can you provide the number I need?
Can you check the compressor?

Thanks