Hi, welcome to Just answer
Please tell me its complete model number
and how old is it ?
Hi Kevin, sorry can't get the answer to you about the model number for a couple of hours as I am away from home... The machine is approximately 12 years old and has been well looked after so should go on for another 24 years at least!
OK, if you have already tried to clean the drain pump/filter assembly and nothing is block in there then the problem is with the electronic control that is bad and needs replacement
would the drain affect lack of power?? Not usually anything there but I am happy to clean it again as soon as I get home
Yes, if anything is stuck in there...also check if the door is latching properly...if both these things are fine then the electronic control should be replaced
Thank you very much for your help Kevin, I will investigate that as soon as I get home. And if no blockage will arrange an engineer visit.
If the blockage clears the matter immediately I will send you an excellent reference!!
You can get back to me if you need any assistance and I will help with no additional charges.....Is there anything else I can assist you with today ?
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Thank you - will be back very soon - service rate will be at least good :)
OK Thanks :)
Hi, how did it go ? Please let me know if you need more assistance...