Hi, welcome to Just answer
Please tell me its complete model number
and how old is it ?
OK, unplug the unit and then plug it back after 2-3 minutes, turn it back on...after this close the door and Press and hold the start/pause and skip/reset buttons together. Does it show an error code? If yes let me know the error
Please let me know how it goes
No, have you received my response ?
OK, error E36 indicates that Sensing circuit of anti-boiling pressure switch is faulty
what you will have to do is pull the washer out and then lay it on it side...try to gain access to the drain pump assembly and clean everything in there...make sure there is no water in there and it is all dried up...this will solve the problem
let me know how it goes
Sure....If you have further questions I will be pleased to assist you – please use the REPLY link for further assistance..Please remember to RATE my answer Excellent or Good Service when you are satisfied....Thanks
Hi, if everything is cleaned then there is no need to remove something else...just make sure you have cleaned and drained the pump assembly completely...regarding two payments you will have to contact customer service...unfortunately, I cannot do that...let me know if you need more help....If you have further questions I will be pleased to assist you – please use the REPLY link for further assistance..Please remember to RATE my answer Excellent or Good Service when you are satisfied....Thanks