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Techdesk
Techdesk, Service Engineer
Category: Appliance
Satisfied Customers: 16407
Experience:  Whitegoods engineer working for a multibranded national company in the UK
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brand new Samsung electric fan oven (one of the new ones that

Resolved Question:

brand new Samsung electric fan oven (one of the new ones that you can divide into two internally) when we use either the top only or the whole oven water pools in the bottom and drips through the door when it is opened?
Submitted: 3 years ago.
Category: Appliance
Expert:  Techdesk replied 3 years ago.
Hiya,
The water has to be in the food.
Are you cooking in open or covered dishes?

Has the oven got good ventilation ?

Thanks
Customer: replied 3 years ago.

Mostly open.. roasts and stuff like that..


 


The oven is a built in one so its in wooden housing with some space behind and the required space on the sides


 


its at eye level, underneath the microwave

Expert:  Techdesk replied 3 years ago.
Hiya,
OK, thanks for that.

I'd look at the ventilation first.
The best way to check is to take the oven out of the housing (onto a workmate or table) and cook with it.
See if it improves.

There is a lot of water in a roast (added water is all of them now) so this may be contributing too.

You won't stop the condensation fully as the oven has a good seal on the door, but, with good ventilation you may reduce the amount.

Check the ventilation and let me know what happens.
Thanks
Customer: replied 3 years ago.

thanks we will try that, but our roasts come from butcher.. so no added water!

Expert:  Techdesk replied 3 years ago.
Hiya,
You'd be surprised.
Next time you roast, see how much water is in the roasting pan.

Thanks
Customer: replied 3 years ago.

Yes you are probably right!!


 


thanks


 


sandi


 

Expert:  Techdesk replied 3 years ago.
Hiya,
No problem, just post once you've managed to test it out.
Let me know how it goes.

You will receive automated emails though, they aren't from me.

Thanks
Techdesk, Service Engineer
Category: Appliance
Satisfied Customers: 16407
Experience: Whitegoods engineer working for a multibranded national company in the UK
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