How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Techdesk Your Own Question
Techdesk
Techdesk, Service Engineer
Category: Appliance
Satisfied Customers: 16409
Experience:  Whitegoods engineer working for a multibranded national company in the UK
13782322
Type Your Appliance Question Here...
Techdesk is online now

Hi my washing mashine is beeping and will not finish a cyc

Customer Question

Hi my washing mashine is beeping and will not finish a cycle
Submitted: 3 years ago.
Category: Appliance
Expert:  Techdesk replied 3 years ago.
Hiya,
Has the machine stopped full or empty of water?
Are you getting any error code or flashing lights?
Can you post the E-Nr number from the label in the door recess?

Thanks
Customer: replied 3 years ago.
Hi it has no water in it it is flashing on rinse hold

Er number is w5420x0gb/27fd9006200304
Expert:  Techdesk replied 3 years ago.
Hiya,
Thanks for that.

Rather strange it's empty as your machine is reporting a draining failure.

If you reset and select spin only, start the machine, what exactly happens?

Thanks
Customer: replied 3 years ago.
It makes a funny noise and isn't spinning sounds like a block or something?
Expert:  Techdesk replied 3 years ago.
Hiya,
I would suggest you drain all the water out via the draining tube at the bottom front, then, take the filter out and check the pump isn't blocked.

Let me know what you find.

Thanks
Expert:  Techdesk replied 3 years ago.
Hiya,
How did the repair go?
Did you manage to sort it out?

Thanks