Hi Melanie, welcome to Just answer
Please tell me its complete model number
how old is it ?
profesional plus110 dual fuel. XXXXXXXXXX its 3 years old
sorry model number appears as XXXXXXXXXX ...can you please tell the model number again
When you try using the oven, does the temperature light on the front come on or is it completely dead ?
its compleatly dead
was there a power failure ?
, the grill tripped the fuse under the stairs and everything else now works just not the main fan oven.
OK, checking its parts
there is a thermal cut off in this unit
can you test it with a multimeter for continuity ?
OK the part will cost around £17 + cost of repair
most likely that is the part which is bad as everything else seems to be working fine
thankyou, who do i go to now to get it fixed please.?
You can contact www.repaircare.co.uk to arrange repair
You can get back to me if you need any assistance and I will help with no additional charges.....Is there anything else I can assist you with today ?
ok thankyou for your help.
You're welcome....Excellent feedback is appreciated if you are satisfied with my assistance....Have a Good Day Melanie
you have a good day too, hope you dont get blown away with all this wind and storms..