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Michael
Michael, Customer Service
Category: Appliance
Satisfied Customers: 9568
Experience:  I have been an appliance repair tech for over 30 years and will help you solve your problems.
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TREADMILL FAULT MODEL PRO FITNESS MODEL NO T1600A MACHINE

Customer Question

TREADMILL FAULT MODEL PRO FITNESS MODEL NO T1600A MACHINE POWERS UP OK CHECKED MOTOR ITS OK CONSOLE SCREEN SHOWS WHEN POWER IS ON SPEED 0.8 TIME SHOWS SAFE DISTANCE 0.00 CALS 0.00 PULSE SHOWS HR WHEN I INSERT PLASTIC KEY THE SCREEN SHOWS 88.88 ALL OVER. AFTER A COUPLE OF SECONDS THE SCREEN SAYING TIME SHOWS ERROR 4 AND WONT START
Submitted: 3 years ago.
Category: Appliance
Expert:  Michael replied 3 years ago.

Good morning,
Have you tried unplugging the unit for about 20 minutes?
Please try that and let me know if that changes anything, if so please rate favorably.
If not dont rate yet and simply reply to me;-)
Thank you
Tech Michael
Customer: replied 3 years ago.

I will unplug and get back to you in 20 minutes

Expert:  Michael replied 3 years ago.
Sounds good Gordon.;-)
Customer: replied 3 years ago.

That has not made any difference Michael


 

Expert:  Michael replied 3 years ago.

Thank you for trying that test Gordon.
You will need a new main control board to fix this unfortunately.
Here is the site you need to find that part in the UK.
Also I have included their phone # XXXXX well;-)
0845(NNN) NNN-NNNN
It is easy to do and I can assist you with that.
http://www.proformfitness.co.uk/
I will stick with you until this is fixed But since this may take some time, if you will rate my service in a positive fashion thus far before you close this page, the system will allow me to schedule free follow ups with you and also ensure your question will NOT close or time out;-)
You will then be able to contact me at anytime at no additional cost until we have this fixed for you.
Thank you Gordon.
Tech Michael
Michael and other Appliance Specialists are ready to help you
Customer: replied 3 years ago.

Sorry for the delay in replying but our computer was hacked into and is now just up and running again.


It would appear that our model, although still on sale, has been discontinued for spares. Do you think this is right?


 


Gordon

Expert:  Michael replied 3 years ago.
Ho Gordon thats ok, no that makes no sense, if they still sell it parts should be available where did you you try to get parts?
I will see about this today for you.
Have a good one;-)
Tech Michael