Hi, welcome to Just answer
Please tell me its complete model number
How old is it ?
the model number starts with E-nr
oh ill have another look
sorry cant see e-nr
yes that is the model number...thanks
how old is it ?
not sure only moved in October and already installed
is it completely dead ?
ok, can you check few things with a multimeter ?
no sorry don't have one
I believe the problem is either with the PCB Module or the Power Board itself that is bad...
from what you have described it seems the problem is with the PCB and will need replacement
however, I will still test both of them before replacing any part
are you willing to carry out this repair yourself ?
I can turn my hands to most things
if you do not have a multimeter then take this unit out and check for any loose wires to & from the control..try to disconnect and reconnect them, if the problem remains then you will have to test both of these boards and replace the part that is bad
You can get back to me if you need any assistance and I will help with no additional charges.....Is there anything else I can assist you with today ?
No problem...it seems to be the PCB nothing else
ok is this easy to replace
you will have to take the unit out and then disassemble it to replace the PCB
basically I do not recommend it as a DIY
ok so I will need to get a repair I am in Northampton any suggestion's?
Yes you can contact 0843(NNN) NNN-NNNNto get a quote and book a repair
who is this?
sorry the phone no
or you can contact the manufacturer itself at 0844(NNN) NNN-NNNN/p>
the first one is for www.repaircare.co.uk
You're welcome....Excellent feedback is appreciated if you are satisfied with my assistance....Have a Good Evening