How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Daniel T. Your Own Question

Daniel T.
Daniel T., Home Appliance Technician
Category: Appliance
Satisfied Customers: 15634
Experience:  20+ yrs. experience in white goods repair. NVQ Level 2 electronics manufacturers training courses.
15468697
Type Your Appliance Question Here...
Daniel T. is online now

I need an owners manual for a CDA 796/2. The CDA website

Customer Question

I need an owners manual for a CDA 796/2.
The CDA website has a link to download manuals in PDF but when I try, it says the page cannot be found.
(My problem is that the fridge and freezer apparently defrosted whilst I was away for a week. This wasn't requested!)
Submitted: 3 years ago.
Category: Appliance
Expert:  Daniel T. replied 3 years ago.

Hi

That button you see in the fridge is the fast freeze switch.

Now Whirlpool actually make these appliances so ive got the manuals for this. It comes in 2 parts so ive uploaded it for you. Click each link and follow the instruction and you can download and save them.

Manual 1

Manual 2

Hope this helps but if you need anymore info just get back to me.

Regards

Customer: replied 3 years ago.

Thank you very much Daniel.

The manuals are very clear - but I'm not sure if I still have a problem.

To be very detailed on what happened; we were away from the flat for one week, and on our return, discovered that the freezer and fridge compartments were both at room temperature. The fridge light was still working. As I didn't have a manual (none was left for us when we bought the apartment) I tried pressing the switch in the fridge compartment next to the thermostat dial. The light in the switch illuminated, and I heard the compressor kick in. At the time, I thought one of us must have switched it off before we left home, but now I know the purpose of the switch (fast freeze.)

So, I wonder if there is another problem? Do you have any further ideas or checks that I could make?

Expert:  Daniel T. replied 3 years ago.

Hi

Ok so is the fridge and freezer cold at the moment?

Is the fast freeze turned off still?

Regards

Customer: replied 3 years ago.

The fast freeze is turned off.

The freezer seems to be remaining cold, but the fridge is not as cold as it should be. The thermostat knob "clicks" between 4 and 4.5, but when left at 5, I don't hear any noise from the unit. It has normally been left at 3.

Expert:  Daniel T. replied 3 years ago.

Hi

Ok this is just a static fridge freezer so it has a thermostat and a single compressor which cools both the fridge and freezer.

If its knocked on by itself and defrosted then the compressor may have cut out. As its running now but the fridge doesn't seem cold enough again this may be a weak compressor. Unable to pump the gas around the fridge evaporator. So what happens is the compressor over heats and cuts out and defrosts the freezer.

Just see how it goes from there and if the fridge starts to get to warm then im afraid its looking like a system fault.

In this case a fridge engineer will need to fix this as it will need to be checked out to see what pressure the compressor is running at and the gas level.

But this isn't a cheap repair as a new compressor is roughly between £150-200 mark.

Regards

Daniel T., Home Appliance Technician
Category: Appliance
Satisfied Customers: 15634
Experience: 20+ yrs. experience in white goods repair. NVQ Level 2 electronics manufacturers training courses.
Daniel T. and other Appliance Specialists are ready to help you
Customer: replied 3 years ago.

Thanks Daniel

We will monitor it, but I suspect that you are right. If it doesn't sort itself out we will replace the entire unit as it is at least ten years old.

I will be leaving an "excellent" rating for you. Thanks again.

Roger

Expert:  Daniel T. replied 3 years ago.

Hi

That's the best thing if its still not correct replacing it will be a lot better then fixing it.

Regards

Daniel T., Home Appliance Technician
Category: Appliance
Satisfied Customers: 15634
Experience: 20+ yrs. experience in white goods repair. NVQ Level 2 electronics manufacturers training courses.
Daniel T. and other Appliance Specialists are ready to help you
Customer: replied 2 years ago.

Daniel, have you received payment for answering my question?

Expert:  Daniel T. replied 2 years ago.

Hi

 

Yes I got it many thanks.

 

Daniel

What Customers are Saying:

 
 
 
  • You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future. Jimmy
< Previous | Next >
  • You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future. Jimmy
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
 
 
 

Meet The Experts:

 
 
 
  • Rob

    Rob

    Home Appliance Technician

    Satisfied Customers:

    420
    20 yrs. experience with a major worldwide manufacturer.
< Previous | Next >
  • http://ww2.justanswer.co.uk/uploads/RO/royzee1/2012-10-11_16153_serviceengineers.64x64.jpg Rob's Avatar

    Rob

    Home Appliance Technician

    Satisfied Customers:

    420
    20 yrs. experience with a major worldwide manufacturer.
  • http://ww2.justanswer.co.uk/uploads/NE/needapplianceparts/2012-11-9_15310_rickcannon.64x64.jpg Appliance Parts's Avatar

    Appliance Parts

    Home Appliance Tech

    Satisfied Customers:

    82
    Appliance tech since 1992. Factory authorized
  • http://ww2.justanswer.co.uk/uploads/JG/jgrella16/2011-9-12_73730_justanswerheadshot.64x64.jpg Jon's Avatar

    Jon

    Home Appliance Technician

    Satisfied Customers:

    1535
    Home appliance technician with over 12 years experience.
  • http://ww2.justanswer.co.uk/uploads/SE/secondhandheaven/2014-11-23_141828_lge.64x64.jpg George-Allsorts's Avatar

    George-Allsorts

    Home Appliance Technician

    Satisfied Customers:

    1123
    A whitegoods technician with 30+ years service in Domestic Appliance Service & Repair, and General Mechanical & Electrical Repair
  • http://ww2.justanswer.co.uk/uploads/RE/repairman4734/2011-5-21_171048_FarrellPic.64x64.png repairman4734's Avatar

    repairman4734

    Home Appliance Technician

    Satisfied Customers:

    684
    Thank you for your question, it is appreciated
  • http://ww2.justanswer.co.uk/uploads/drcool299/2008-12-16_113651_francis.jpg drcool299's Avatar

    drcool299

    Home Appliance Technician

    Satisfied Customers:

    22
    I have been an Appliance tech for the past 15 years. Worked on most of the branded appliances.
  • http://ww2.justanswer.co.uk/uploads/AS/asterixt/2015-8-31_143917_pic.64x64.jpg Michael's Avatar

    Michael

    Customer Service

    Satisfied Customers:

    2970
    I have been an appliance repair tech for over 30 years and will help you solve your problems.
 
 
 

Related Appliance Questions