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KevinWhiteJA
KevinWhiteJA, Home Appliance Technician
Category: Appliance
Satisfied Customers: 996
Experience:  Worked on appliances for more than 15 years
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We have an 8kg washer F14A8TDSA5 showing CL when ever it is

Customer Question

We have an 8kg washer F14A8TDSA5 showing CL when ever it is on and we can not clear as the buttons to press are just sensors and we can not use the washer help
Submitted: 3 years ago.
Category: Appliance
Expert:  KevinWhiteJA replied 3 years ago.

KevinWhiteJA :

Hi, welcome to Just answer

KevinWhiteJA :

How old is it ?

Customer: Less than4 months
KevinWhiteJA :

OK, please tell me E-nr for your washer

Customer: What's the e-nr number and where will I find it
KevinWhiteJA :

inside the door or in the manual ?

Customer: Model F14A8TDsa5 prod. ALSQE UK is this any help
KevinWhiteJA :

OK....Unplug the unit, plug it back after 3 minutes...then press & hold the Temp and Options button for around 15 seconds

KevinWhiteJA :

let me know if it helps

Customer: Nothing can you receive pitchers as this is a rotary dial with light touch sensors not press switches
KevinWhiteJA :

OK

KevinWhiteJA :

CL in your washer means Child Lock

KevinWhiteJA :

you will have to press and hold CL button for 10 seconds to unlock it

Customer: yes we know but we can not get it off or select a wash programme
Customer: Thank you don't know what we did but it has gone think god
KevinWhiteJA :

OK...if it comes up again you have to press and hold the Spin button (child lock) button to turn it off

KevinWhiteJA :

If you have further questions I will be pleased to assist you – please use the REPLY link for further assistance..Please remember to RATE my answer Excellent or Good Service when you are satisfied....Thanks

KevinWhiteJA :

Please don't forget to leave a Excellent or Good feedback so that I can get paid for the assistance that I have provided today...Thanks :)

Customer: Was very good explaining what was wrong, so thank you
KevinWhiteJA and other Appliance Specialists are ready to help you
Customer: replied 3 years ago.
Thank you for your help