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Techdesk
Techdesk, Service Engineer
Category: Appliance
Satisfied Customers: 16409
Experience:  Whitegoods engineer working for a multibranded national company in the UK
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Our Zanussi washing machine is about 3 years old it will not

Resolved Question:

Our Zanussi washing machine is about 3 years old it will not start, instead it make seemingly electrical "wiring" sound similar to a car starter motor which is not engaging. Once it is diagnosed I am more than capable of fixing the appliance as I am a plumber/electrician Thank you in advance
Submitted: 3 years ago.
Category: Appliance
Expert:  Techdesk replied 3 years ago.
Hia,
Can you post the model number of the appliance please?

Thanks
Customer: replied 3 years ago.

Model ZWF168281W


Type H1956341


 


Product no XXXXXXXXXXX /p>

Expert:  Techdesk replied 3 years ago.
Hiya,
Thanks for that.

Is it the drain pump running all the time that you are hearing?
Have you had a blockage?
Have you cleaned out the filter at the bottom front?

Thanks
Customer: replied 3 years ago.

Possibly the drain pump, makes sense, I'll check but my wife seems to think this is a new noise


 


As far as I'm aware we haven't had a blockage


 


I will check the filter shortly


 


I'm assuming if there is a blockage, this would make the the pump labour and obviously not pump out?

Expert:  Techdesk replied 3 years ago.
Hiya,
It can restrict the pump but if it's not blocking anything, it can make it noisy.

Check the pump, clean out the filter, try it again and let me know what happens.

Does your machine have a display or only lights?

Thanks
Customer: replied 3 years ago.

It has a display

Expert:  Techdesk replied 3 years ago.
Hiya,
OK, let me know what happens.

Thanks
Customer: replied 3 years ago.

It's the pump, many thanks for your help

Expert:  Techdesk replied 3 years ago.
Hiya,
Thanks for letting me know.

Good luck with the repair.

If you need more help, just post here again.

Hope this helped
Thanks
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