Hi, my name is Mike and I have been in the home improvement and repair field for 20 years. I will be very glad to help you today. The coffee machine is indicating that there is a blockage or coffee residue inside the machine. It will need to be cleaned. Do you have the manual with the required cleaning directions in it?
I have the manual but without the drawings e.g (fig.23) I have cleaned all the inside of the machine and washed the infuser.
That is strange. None of the diagrams seem to be labeled, do they? Allow me a couple minutes to review further?
if it helps the machine performs a rinse function ok. With water coming out the coffee spouts. Its just that I cannot get any steam or water out of the cappuccino spout.
I already have that manual, but when I download it, it starts at page 23 and does not show the diagrams, where to clean with a needle
Due to the time difference I will contact you again in the morning to see if you have the answer to my problem
I am going to opt out and open to other experts.
I am now awaiting a reply from another expert
Thank you for your info but unfortunately this does not resolve the situation. As I mentioned to your other expert I have already downloaded the manuals you refer to but they do not contain the diagrams (figs) referred to in the text of the manual. So for example I still am unaware of where the two holes are that I can clean with a needle. I am in Barbados with this problem and there does not appear to be any engineer here who can help, hence I have resorted to going online. Why Whirlpool themselves cannot provide a full on line manual I fail to understand. I shall just have to put up with cold cappacino I suppose.