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Michael
Michael, Customer Service
Category: Appliance
Satisfied Customers: 9306
Experience:  I have been an appliance repair tech for over 30 years and will help you solve your problems.
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Hi, we have a whirlpool awz 3303 that is not heating up. Still

Resolved Question:

Hi, we have a whirlpool awz 3303 that is not heating up. Still goes around ok. Presumably this is an easy fix???

Cheers

Chris
Submitted: 3 years ago.
Category: Appliance
Expert:  Techdesk replied 3 years ago.
Hiya,
How are your diy skills?
Do you have, and can you use, a multimeter?

Thanks
Customer: replied 3 years ago.

Afraid no and no...


 

Expert:  Techdesk replied 3 years ago.
Hiya,
OK, in that case, it's not an easy fix.

Unless the wiring is burned out to show the problem, you have no way of testing any thermostats.

Unplug the appliance.
Take the top and rear panel off.

This will expose the heater connections and the rear thermostats.

Are they burned out?

Thanks
Customer: replied 3 years ago.

Nothing burnt out, although unable to see reset switch


 

Expert:  Techdesk replied 3 years ago.
Hiya,
There is no reset switch on this machine.

Unfortunately, without being able to test anything, you've gone as far as you can.

It could be thermostats, heater, control board/timer or wiring.

I'll opt out of the question and open it to all again.
See if anyone has a method of testing that requires no test equipment.

I won't guess at the cause of the fault.

Sorry
Customer: replied 3 years ago.

No probs,


 


Thanks for your help


 


Cheers


 

Expert:  Michael replied 3 years ago.
Hello,
I am Tech Michael and I will be assisting you today.
Please be patient with us as these are technical questions and some testing may be required.
It may take a bit of back and forth conversation to be sure we have all the information in order to make a proper diagnosis.
You will need to perform a few tests to be sure if the heating element is bad or just a thermal limit or a bad thermostat.You could do this with a cheap multimeter from Radio Shack even, please let me know how you wish to proceed?
Thank you
Tech Michael
Customer: replied 3 years ago.

Hi Michael,


 


Thanks for you email, we've had it fixed already


 


Cheers


 


Chris


 

Expert:  Michael replied 3 years ago.
our so very welcome;-)
Please rate favorably, it costs nothing more and have a great day!
Thank you
Tech Michael
Michael, Customer Service
Category: Appliance
Satisfied Customers: 9306
Experience: I have been an appliance repair tech for over 30 years and will help you solve your problems.
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