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Daniel T.
Daniel T., Home Appliance Technician
Category: Appliance
Satisfied Customers: 15000
Experience:  20+ yrs. experience in white goods repair. NVQ Level 2 electronics manufacturers training courses.
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I have a Zanussi hob (model ZKT836LX, product number XXXXXXXXXXX .

Resolved Question:

I have a Zanussi hob (model ZKT836LX, product number XXXXXXXXXXX . The large double ring, front left, the outer ring comes on when the hod is switched on and can only be turned off by turning the whole hob off. Any ideas if this is the heater or the interface board that is faulty?
Submitted: 2 years ago.
Category: Appliance
Expert:  Daniel T. replied 2 years ago.

Hi

 

Can you post the product number again please as its been crossed out.

 

You need to prefix it with an A otherwise all I see is XXXXXXXXX.

 

Eg A912345678

 

Regards

Customer: replied 2 years ago.

Product number is XXXXX

Expert:  Daniel T. replied 2 years ago.

Hi

 

Ok got it now thanks.

 

So when you turn the hob on the large front ring comes on on its own without you even turning it on?

 

Regards

Customer: replied 2 years ago.

Correct

Expert:  Daniel T. replied 2 years ago.

Hi

 

Ok it wont be the element and it wont be the interface board as well.

 

What this will be is the main control board.

As on there are the relays and you will find one of the relays will be faulty causing this fault.

 

To access the board you need to remove the hob and then undo all the screws around the outside holding the glass top on and then you can remove it.

 

There you will see the interface board at the front. Lift this up and you will see the main control board under there.

You will need to replace this board and that will cure the fault here.

 

If you want the part number its(NNN) NNN-NNNN/p>

 

If you need anymore info just get back to me.

 

Regards

Customer: replied 2 years ago.

Worth every penny. Many thanks.

Expert:  Daniel T. replied 2 years ago.

Hi

 

Your very welcome.

 

If you could rate the service I gave that would be great.

 

Many thanks

Daniel T., Home Appliance Technician
Category: Appliance
Satisfied Customers: 15000
Experience: 20+ yrs. experience in white goods repair. NVQ Level 2 electronics manufacturers training courses.
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