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Techdesk
Techdesk, Service Engineer
Category: Appliance
Satisfied Customers: 16409
Experience:  Whitegoods engineer working for a multibranded national company in the UK
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my aeg santos sk81240i is not getting cold

Customer Question

my aeg santos sk81240i is not getting cold - there is a slight hum from the condenser. All the lights on the control panel appear to be working ok - is there a thermostat I can change or will I need to change the entire circuit board. Thank you Nigel

Submitted: 3 years ago.
Category: Appliance
Expert:  Techdesk replied 3 years ago.
Hiya,
This comes up as an integrated fridge.

Is there any cooling at all in the fridge?

The condenser is the pipework on the back of the fridge.

Can you check the compressor at the bottom rear? a black pot shaped item.
Is it running?
If it is, is it very hot?

I know, you will need to take the machine out to check this.

Thanks
Customer: replied 3 years ago.

It is making a faint noise - warm but not hot

Expert:  Techdesk replied 3 years ago.
Hiya,
OK, and is there any cooling at all inside the fridge or in the compartment at the top?

Thanks
Expert:  Techdesk replied 3 years ago.
Hiya,
Not sure if your reply was lost but I've not had a reply to my last question regarding any cooling.

Can you advise please?

Thanks
Customer: replied 3 years ago.


I think the top part is cooling but not much

Expert:  Techdesk replied 3 years ago.
Hiya,
Thanks for that.

I'm afraid it's not good news.
All the symptoms are pointing to a refrigerant leak or a weak compressor.

Refrigerant isn't being pumped properly around the system so there's no, or very little, coolant.

It's not a diy repair.
You would need to get a refrigeration engineer to attach gauges and a vacuum pump to the compressor pipework to determine the cause.

If it's a leak and the leak can be repaired, the machine will need to be regassed. (filled with refrigerant).

If it's a weak compressor, the compressor would need to be changed and the machine regassed.

I would anticipate the cost to be in the £150 to £200 range.

Sorry, I wish there were a simple fix for this, but I'm afraid it's a serious fault.

Hope this helps
Thanks