Hi Colin, welcome to Just answer
How old is it ?
OK, can you take it out and clean the drain pump assembly completely....also lay it on its side by around 45 degrees so that if there is any water inside it comes out
Yes drain pump is fine it seems that the pressure switch is trip and it is causing this issue
it is located inside the unit near the drain pump assembly
as it is not used too much I believe cleaning the pump assembly completely should solve this issue
Great :) if the problem returns you will have to clean it completely
You can get back to me if you need any assistance and I will help with no additional charges.....Is there anything else I can assist you with today ?
no its a separate part
Yes the pressure switch/water level switch is the part that controls the water level
ok, I will wait
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Ok sure...please let me know how it goes
also check for any leaks in the bottom of the unit
and make sure to lay it 45 degrees to drain the water out completely
check this image
this is the float
just make sure you have cleaned everything from the drain hose and pump assembly...
oh I have sent the image and few messages
the float switch assembly is located near this float and near the drain pump assembly...did you lay it on its side by around 45 degrees ?
OK, if everything is fine then the float switch assembly will need replacement...will cost around £14
Yes but it won't start the cycle...I mean it fills with water and then simply drains it nothing starts...if you believe the float switch is fine then check the heating element...as everything else is fine it is the heating element that has to be tested with a multimeter
no continuity bad element if continuity is there then either the relay on the control is bad or the drain pump itself is bad
ok and you are sure the float is not stuck & is fine...
the heating element has continuity so it is fine
as per my experience I have seen that the problem is usually solved by cleaning everything and by check the float/flow switch located near the drain pump assembly towards the right
well I believe you cleaned everything from the drain pump, sump hose below the filters..even the hose from the drain pump...and you are also sure that the float is not in upright position
as you know the pump running all the time is caused by the anti flood switch being activated and so the float/pressure switch should be checked
Yes and that is why I still believe the problem lies in that area near the pump
if everything is fine there then I will check the electronic control
and yes I would recommend to get the control checked by local engineer
The float is for overfill and anti flood
the unit starts control detects float is not positioned correctly so will drain the water
then it starts they cycle again
and so on
if there is something blocked anywhere inside then also you will see same problem
if there is rust as well on or near the float the problem will still be there
as per what you have told me I believe the problem is with the pressure chamber..unfortunately I can just tell you what all should be checked as I am not in front of the unit
If you believe I have not helped you or if you are not satisfied with my assistance then I will opt out of this and open it to all again so that someone else might be able to help you
the anti flood device
The float and a micro switch (float switch/pressure switch) detects water leaks/spills and automatically puts the washer in pump out mode.
unfortunately there is no safety switch other than the float switch assembly
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