Hi, welcome to Just answer
How old is it ?
Have you checked the water inlet valve/hose to make sure it is clean ?
I think it is 7 years old. I woiuld
but not sure which hose is which
this is the fill hose
the inlet valve is located where this hose attaches to the unit
ok i will try and take it off
sure please check and make sure everything is clean, nothing is blocking the hose or the valve
there is little waterr on the floor under the machine but hoses appear dry
ok, can you also clean the drain pump assembly located at the bottom of the unit
after this is done with the unit unplugged pull it out and lay it on its side by around 45 degrees so that if still there is any water inside it comes out of the unit
how do i acess that
this may sound silly but does the pipe unscrew as i cant seem to get off
which one the fill hose ?
got it but water pouring out
yes you will have to rotate the small plastic attached to the hose to remove it
please turn the supply off
make sure the inlet valve is clean as well
ok... i feel like a proper blonde. got it open. there is red bung on the machine end and a filer thing in pipe
just clean it and then put it back
try to run it again and check if the issue is still there
ok, it is running but no water still
and the water is turned on ?
i did just check that twice :)
ok the problem is with the inlet valve that will need replacement
ok, lovely, i will purchase one. thanks
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