Appliance Repair Questions? Ask a Technician for Answers ASAP
Hi, welcome to Just answer
How old is it ?
and have you tried to clean the drain pump filter assembly located at the bottom front of the unit ?
just says zanussi FL828...its electrically thats not working
I understand however, sometimes if something is stuck inside the drain pump assembly it won't start at all
if you have already tried to clean it and there are no lights in the front
then you will have to replace the electronic control board
is the pump the at the bottem on the front....also the washing is in the machine and full of water
Yes you will have to open the small cap located at the bottom right side looking from the front to clean the drain pump filter
ok give me a minite ..not sure how much water will come out
yep use some towels and a place a pan beneath that filter
hi i have cleaned out filter but won't go on
have you cleaned it while it was unplugged ?
yeah why whats the difference
no just checking...so there are not lights at the front of the unit and it is completely dead
ok the electronic control will need replacement
a new one will cost you around £50
and then gotta be fitted be better getting a new one!!!
Yes, how good are your DIY skills ?
if you want to fit it yourself you will have to take the front off to fit the new board
true but how do you get it off
the one good thing i can now get my washing out
the top panel comes off
after this is off you will have to take the front fascia out
and then gain access to the electronic control to replace it
ok thanX..i've unplugged it and pulled it out to middle of floor..i will try and do that but will most likely just get a new one
OK....You can get back to me if you need any assistance and I will help with no additional charges.....Is there anything else I can assist you with today ?
no thanks so much
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