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hvacguy17
hvacguy17, Home Appliance Technician
Category: Appliance
Satisfied Customers: 797
Experience:  15+ years of appliance service
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Hi I have a samsung rsh7znbp fridge freezer and have just received

Customer Question

Hi I have a samsung rsh7znbp fridge freezer and have just received my replacement door and can't figure out how I remove the door handle off the old one to out on the new one? Thanks
Submitted: 2 years ago.
Category: Appliance
Expert:  Michael replied 2 years ago.
Hello,
I am Tech Michael and I will be assisting you today.
Please be patient with us as these are technical questions and some testing may be required.
It may take a bit of back and forth conversation to be sure we have all the information in order to make a proper diagnosis.
Please check out this link, if it helps please rate favorably if not please hold off and reply to me for further instructions.
http://support-us.samsung.com/cyber/popup/iframe/pop_troubleshooting_fr.jsp?modelname=RS2530BSH/XAA&idx=347396&
Thank you
Tech Michael
Customer: replied 2 years ago.

Hi


That link you sent me is not for the model of fridge I have and the handles looking nothing like it.


Thanks

Expert:  Michael replied 2 years ago.
Hi the door handles usually require a small plat to be removed.
Is your the french style doors?
Thank you
Tech Michael
Customer: replied 2 years ago.

Hi


Yes they are french style doors. There is a small hole on the bottom of the handle but I cant see anything that can be removed to get into the screws and bolts.


Thanks

Expert:  Michael replied 2 years ago.
Hi Jordan, in that hole should be a set screw, its an allen type of screw to loosen, you don't need to remove it all the way just enough so the handle will come loose.
Please rate kindly I will set up free follow ups for you;-)
Thanks Jordan.
Tech Michael
Customer: replied 2 years ago.

Hi


I have had a look in this hole and all you can see is black plastic there is no screw of any type visible?


Thanks

Expert:  Michael replied 2 years ago.
I try a needle to be sure but many Samsungs have door handles that attach this way but its a pretty small allen type screw.
Do you have an allen set?
Thanks
Tech Mike
Customer: replied 2 years ago.

Yes I have an allen set and have just tried that but all its doing is marking the plastic there is no space for even the smallest allen key

Expert:  Michael replied 2 years ago.
Hi Jordan,if yours look similar to this then To remove a refrigerator door handle, grasp the handle with both hands, push sharply upwards, and then pull out towards you.
Let me know if this works on that model?
thank you and please rate kindly.
Thank you
Tech Mike
Customer: replied 2 years ago.

Hi


My handles don't look like the ones in your link. The handles are slightly built into the door.


 


Here is a link of the model I have


http://support-us.samsung.com/cyber/popup/iframe/pop_troubleshooting_fr.jsp?modelname=RS2530BSH/XAA&idx=347396&

Expert:  Michael replied 2 years ago.
Hi I haven't seen that one so I will release this to other experts.
Thank you
Tech Mike
Expert:  hvacguy17 replied 2 years ago.
Try this, follow the handle around and see if there are some tabs that pop out with screws behind them. I think that is how this style handle comes off. Please let me know if this helps you get the handles removed....Thanks

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